Contact Us

Contact Us

Talk to us

At DTB we are always ready to listen to you. Whether you have queries about account opening or feedback about your accounts, we have various channels open to you. Submit your comments today by completing the form below, email or phone us. Answers to frequently asked questions can be found in Help & Support

Call our Pilot lines for immediate assistance:

Kenya: +254 -20- 284 9888/ +254 – 719 – 031 888/ +254 – 732 – 121 888

(our contact centre is open 24hours a day)

Tanzania: (+255) 222 114891/2

Uganda: (+256) 314 387 000/100, (+256) 800 242 242

Burundi: (+257) 222 59988

Call the specific Country or Branch using the
Location Finder

Email us:

Kenya: contactcentre@dtbafrica.com

Uganda: info@dtbuganda.co.ug

Tanzania: customercare@diamondtrust.co.tz

Burundi:contactcentre@dtbafrica.com